Your Privacy Is Our Priority
The personal information of every user registered on the abcd77 platform is stored and managed with the highest level of security.
Table of Contents
- Introduction and Scope
- Types of Information Collected
- How Information Is Collected
- Purpose of Using Information
- Data Storage and Security
- Sharing Information with Third Parties
- Cookies and Tracking Technologies
- User Rights
- Account Closure and Data Deletion
- Protection of Minors
- Policy Changes
- Contact
Introduction and Scope
abcd77 ("Platform", "we", "us") is an online betting and casino service operated for users in Bangladesh. This Privacy Policy ("Policy") explains how abcd77 collects, uses, stores, and where necessary shares your personal information with third parties.
By registering with abcd77 or using the platform, you will be considered to have agreed to all terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us for assistance.
This Policy applies to all of the following:
- Any person visiting the abcd77 website (abcd77.cam)
- Registered members and account holders
- Any person contacting our customer support team
- Participants in our promotional offers or bonus programs
This Privacy Policy should be read together with our Terms and Conditions and Responsible Gaming policy.
Types of Information Collected
abcd77 may collect the following categories of information to provide its services:
2.1 Identity Information
Personal identifying information you provide at registration includes: full name, date of birth (for age verification — only persons aged 21 or above may register), national ID or passport details (for identity verification), email address, and active mobile number.
2.2 Financial and Transaction Information
To process your deposits and withdrawals, we store the following: payment method type (bKash, Nagad, Rocket, Upay, or bank transfer), mobile banking number or required bank account details, transaction amount and time, and transaction reference number. Your complete financial credentials (PIN, password) are never stored in our systems.
2.3 Usage and Activity Information
Information relating to your activity on the platform, including: game history, bet amounts and results, login times and session duration, preferred games or categories, and history of conversations with customer support.
2.4 Technical and Device Information
Information automatically collected from your device and network: IP address, browser type and version, operating system, device type (mobile / desktop / tablet), and the time and sequence of page visits.
How Information Is Collected
abcd77 collects information through the following methods:
- Directly Provided Information: Information you provide directly when completing a registration form, going through account verification, contacting customer support, or participating in competitions and promotional activities.
- Automatic Collection: Information automatically collected through cookies, log files, and similar technologies when you visit our website.
- Information from Third Parties: Limited information received through payment processors or identity verification service providers.
Purpose of Using Information
abcd77 uses your information only for the following legitimate purposes:
- To complete account registration and identity verification
- To process deposit and withdrawal transactions
- To provide customer service and technical support
- To prevent fraud, money laundering, and other illegal activities
- To apply responsible gaming policies and ensure user protection
- To improve platform performance and develop new services
- To fulfil legal obligations
- To send relevant promotional information with your consent
We do not sell or rent your information to third parties for marketing purposes.
Data Storage and Security
abcd77 applies industry-standard technical and organisational measures to protect your information. Our security framework includes:
- SSL / TLS Encryption: All data transmitted between your browser and our servers is protected through encrypted connections.
- Data Encryption: Sensitive data at rest is protected with strong encryption algorithms.
- Access Controls: Only authorised personnel can access your information, and only to the extent necessary.
- Regular Security Reviews: Regular security audits are conducted to identify vulnerabilities in our systems.
- Data Backups: Regular backups are taken to protect against data loss.
No information technology system is completely impenetrable. Even with the highest possible protection in place, the risk of a security breach cannot be reduced to zero. If you notice any suspicious activity, contact us immediately.
Your information will be retained for as long as your account remains active or as needed to provide the service. Certain information may be kept for a limited period after account closure to meet legal obligations.
Sharing Information with Third Parties
abcd77 does not sell your personal information. However, information may need to be shared in the following limited circumstances:
6.1 Service Provider Partners
We work with trusted third-party organisations for payment processing, identity verification, technology infrastructure, and customer service management. These organisations may only use your information for specific purposes and in accordance with our strict guidelines.
6.2 Legal Obligations
When a court, regulatory authority, or law enforcement body requests information through a lawful order, we will be obliged to provide it in compliance with applicable law.
6.3 Business Changes
In the event of a merger, acquisition, or asset transfer, information may be transferred. In such cases, we will notify users in advance and explain the new policy.
Cookies and Tracking Technologies
abcd77 uses cookies and similar technologies to improve the website experience. The roles of the different types of cookies are as follows:
- Essential Cookies: These are necessary for the core functionality of the platform — maintaining login sessions, security verification, and so on. Without them, the site will not function properly.
- Functional Cookies: These help remember your preferences (language, display settings) so you do not have to reconfigure them each time you log in.
- Analytics Cookies: These collect usage statistics to help improve the platform. These cookies do not collect any personally identifiable information.
Most modern browsers offer the ability to control or disable cookies. However, disabling essential cookies may limit some features of the platform.
User Rights
Every user registered with abcd77 has the following rights regarding their personal information:
- Right to Access: You may request a copy of the information we hold about you.
- Right to Rectification: If your information is incomplete or incorrect, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted (limitations apply where legal obligations exist).
- Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
- Right to Opt Out of Promotional Communications: You may opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected]. We are committed to responding to your request within a reasonable time.
Account Closure and Data Deletion
If you wish to close your abcd77 account, please submit a request via our 24/7 live chat support or by email. Once the account closure process is complete:
- You will not be able to log in to your account or make new transactions.
- Financial transaction records required to meet legal obligations will be retained for a specified period.
- After that legal retention period, any remaining information will be securely deleted.
To learn about voluntary account closure or self-exclusion options as a responsible gaming protection measure, visit our Responsible Gaming page.
Protection of Minors
abcd77 strictly prohibits registration and participation by anyone under the age of 21. Our registration process includes age verification measures, and identity documents are checked in cases of suspicion.
If we become aware that a person has registered using a false age, their account will be immediately suspended and any collected information will be securely deleted. If a parent or guardian believes their minor child has registered on our platform, please contact [email protected] immediately.
Policy Changes
abcd77 reserves the right to amend or update this Privacy Policy from time to time. When changes are made:
- The updated Policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
- Registered users will be notified by email in the case of significant changes.
- Continued use of the platform after changes have been made will be considered acceptance of the new policy.
You are advised to visit this page regularly to stay informed of any updates.
Contact
For any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us:
We will endeavour to respond to your enquiry within a reasonable time. Complex data protection requests may take somewhat longer to process for full verification.